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Phone: +91-8929127464, 011-47024300
Email: [email protected]

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Shipping and Refund Policy

Shipping and Refund Policy

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Shipping Policy

W360 delivers the order free of cost to their customers across India for all orders above Rs 500

The only thing you need to do is to select the product you want to purchase and it will be delivered to your doorstep-On time- Hassle Free- Free of Cost. Our logistic partners are FedEx, Gati, Blue Dart and Delhivery, so you can rest assured that your shipping experience will be as quick and easy as your shopping experience with us.

Delivery Time

Generally items are shipped within the time specified on the product page. Business days exclude public holidays and Sundays. It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

In case of any queries, you can contact us at our Helpline Number - 011-47024300 or Email us - [email protected]

You can also track your orders through w360.in

Refund Policy

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements.

We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped within shipping time as defined then the order shall be canceled and refunded. In the event the order/product is delivered and has been canceled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed to original source of transaction within 7 working days. You will get the credit amount within certain days, depending on your card issuer's policies.

The order may be canceled before shipment due to any of the following reasons:
  • The specific product/model is out of Stock.
  • The order could not be shipped within the specified timeline.
  • On customers request
  • The shipping address is not serviceable.
  • Any other reason beyond the control of W360.
The orders may be canceled post shipment and delivery due to any of the following reasons:
  • The specific product/model is out of Stock.
  • The order could not be shipped within the specified timeline.
  • On customers request
  • The shipping address is not serviceable.
  • Any other reason beyond the control of W360.

Caution

Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.